Just had a look at the original post. That earth with the ferrule doesn’t look to be correctly inserted. If the Neutral was similarly installed then you’ve got your culprit.
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That definitely is a ferrule then.
Several people now think it is.
The OP needs to gather that up as evidence.
My guess is it might be too late, last time the company cut everthing back before any proper evidence or decent pictures could be taken.
Even thoughbthey might srgue that iscwas only the earth there us no valid reason gor putting a ferrule on that and not msling the same stupid mistake on the line abd neutral.
Looks like the old smoking gun is right there for all to see.
The clmoany respindinke need to come forward admit they are employing an idiot abd udentify if they ate responsible gor telling their fitters how to do things and then give 50k to a charity of our choosing.
Clearly, they akdi beed to revisit every single installation they gave done in at least the last 2 years and confirm thst things are IK and they have used the connector as per the instructions rsther than explicitly how the instructions say NOT to use them.
People beed to also report the buggers to everyone they can as they are a friggin danger.
Wish I knew who they were, give me an excuse to pull out the old Supergrass CD and rip the bugger.
Ohme need to wise up to this too, don't they have an account on here?
Gaz