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Model S - First Service costs

14K views 51 replies 22 participants last post by  Nero  
#1 ·
I'm keen to know what others have been charged for their first service. My bill was a stonking £496.80 (£414 plus £82.80 VAT) for a bog standard service with no extras. I have no prepaid service plan. Is this near-£500 the standard charge?
 
#3 ·
I guess a lot of people that have really stretched to buy the MS will have a shock when it comes to servicing. I know that many really couldn't realistically afford the MS but got one anyway as it seduced them but the reality of owning such an expensive car will come home to roost at year one I am sure.

I don't like the MS so I didn't consider getting one but I wouldn't have got one anyway because of high insurance and service costs.
 
#7 ·
I guess a lot of people that have really stretched to buy the MS will have a shock when it comes to servicing. I know that many really couldn't realistically afford the MS but got one anyway as it seduced them but the reality of owning such an expensive car will come home to roost at year one I am sure.

I don't like the MS so I didn't consider getting one but I wouldn't have got one anyway because of high insurance and service costs.
So you can't afford a Model S and don't like them anyway. Fair enough, it's a free world.
But don't get upset with those of us that can and do.
 
#6 ·
Servicing and tyre cost are one of the main things I look at when purchasing a new car.

Its surprising how many cars have odd size tyres, which can be £300+ each.

Servicing in general is a rip off (particularly on EV's) - Audi for instance charge around £250 to £400 for a service for a 1-3 year old car. After year 3, it suddenly becomes a fixed £299.

The type of work they do hasn't changed, so why is it now cheaper? Purely to keep you in the dealer network.
 
#28 ·
The Model S warranty is not dependent on having it serviced, so if you don't bother they will still fix anything that goes wrong.

However, Tesla recommend periodic servicing (every 12m/12.5k miles) and every lease/PCP/hire agreement you will ever come across will always have a clause in it saying that the car must be maintained "to the manufacturer's recommendation".

So this means that in practice anyone who financed the car has to have it serviced.
 
#14 ·
Not sure why the OP took offence Paul?
oh let me guess..

OP: Is this a standard charge?
P: I would never buy one, they are too overpriced, and that'll "come home to roost" with you too...

Best to stick to topic asked than to come in to someones thread just to criticise their life choices... :whistle:
 
#19 · (Edited)
I bought the Model S as the only long range EV because I could. I didn't want another hybrid although the Volt might have tempted me if the gen 2 had been available and I definitely didn't want a diesel partly due to the noise (I typically leave hime early in the morning) and the emissions (this was before dieselgate). As such I ran the numbers factoring in insurance and servicing and decided to go for the Model S.

My first service was done at 16k miles and cost the £375+VAT. They also looked at a couple of niggles for me - the only downside was they loaned me a Merc diesel (for which they paid the fuel costs). It was good in convincing me I'd made the right decisions though, the Merc was a reasonable motorway cruiser but grossly inferior in every respect to the Model S - IMHO of course.

For me the Model S is the first car I've bought that has completely surpassed my expectations in every area. I wouldn't call it perfect but it's the closest thing so far. The cost is the only downside but being as it was the only option of its type in the marketplace I accept it.
 
#21 ·
I definitely didn't want a diesel partly due to the noise (I typically leave hime early in the morning) and the emissions (this was before diesel gate).
I get to enjoy the diesel noise juxtaposed on demand with EV silence. How about that :LOL:

Once thing swapping to the Volvo has proven beyond doubt is that when discussing the matter of dual vs single motor with @Royz some months ago, he was right about the quiet. The motor in the V60 is at the rear and really well insulated, and the difference it makes in not having front whine is actually pretty staggering. It's like driving around in my lounge (once the wife has taken the kids out).

If I were given the choice of front motor, rear motor or both, I would now find it much, much harder to convince myself of the need for supreme traction. Question: is the single motor car notably less expensive to service? Or are they all the same? There is certainly 'more car' to cover under warranty.

if you don't like the Model S, that you keep that opinion to yourself?
I quite like the idea someone might have a view that challenges mine and causes me to think (see above). And there's always the ignore button.
 
#20 ·
One of the joys of SpeakEV Tesla forum is that you get a load of people who don't own Teslas sticking their oar in. I really don't mind this but can I suggest that if you don't like the Model S, that you keep that opinion to yourself? I don't make a habit of going to the Ampera forum and expressing my views about that car (or any other EV). This is is because I have enough social function to realise that Ampera owners possibly like their cars and I would not want to upset them. By the way, I do not have an opinion about the Ampera having never driven one!

So, by all means join in and comment on how expensive Tesla service costs are (as if we didn't already know this!) but be nice about our cars!
 
#23 ·
One of the joys of SpeakEV Tesla forum is that you get a load of people who don't own Teslas sticking their oar in.
One of the joys of the forum is that everyone can comment on everything. The Tesla forum isn't there specifically for Tesla owners... it is there to allow ALL members to talk about Teslas.

If you want only Tesla owners to post then get your own forum and restrict its members only to Tesla owners. On this forum all members are equal and all members can post to every forum.

can I suggest that if you don't like the Model S, that you keep that opinion to yourself?
WHAT! This is a forum... is al all about discussion. Just because you don't like what some people say you can't stop people speaking their mind. All views are valid if they are in accordance with the forum rules.

I don't make a habit of going to the Ampera forum and expressing my views about that car (or any other EV). This is is because I have enough social function to realise that Ampera owners possibly like their cars and I would not want to upset them. By the way, I do not have an opinion about the Ampera having never driven one!
That is your choice. The forum isn't about not upsetting. It is about discussion and expressing opinion and views. If you don't like what is being said then either put forward an alternative opinion or don't read it.

So, by all means join in and comment on how expensive Tesla service costs are (as if we didn't already know this!) but be nice about our cars!
IMO You need to stop telling others what to say and realise that this is a public forum where people can express any opinion they wish - yes, even if it criticises your precious Tesla.

Wow, another thread downed by biennial arguments.
It might seem petty to you but actually this is a fundamental principle of the forum and when people try to squash legitimate discussion we need to all stand up for what the forum is. Sorry.
 
#26 ·
I think somebody got out of the wrong side of bed......:)
Nope... I always stick up for what I believe is right whenever I can :)

I particularly dislike it when others try to stop people from expressing their views just because they don't agree with them. If people disagree with me (which is very frequent as you can imagine!) I welcome the chance to discuss the issues and the challenge to my own opinions... Often I don't like the feeling it gives me but I I don't try to stop them from speaking up.
 
#27 ·
I rather like the motor whine particularly under hard acceleration but I appreciate some others don't and in that case a rear motor solution is quieter. The RWD Model S's are definitely quieter.

I also like alternative views - stops me getting stuck in my own rut!
I used to love the turbine-like whine on the Renault. But given the choice now I honestly think I'd go for silence.

On the topic of servicing, I should say that £500 for the first service is 1.5x the total servicing cost of the Fluence all the years I had it and looks mighty steep in comparison. But then the S is pitched into the luxury segment along with a corresponding price tag and all the associated costs.

Perhaps some owners genuinely don't realise what they're letting themselves in for in terms of aftersales and potential spends further down the line, but I suspect a majority do.
 
#30 ·
Can't
One of the joys of the forum is that everyone can comment on everything. The Tesla forum isn't there specifically for Tesla owners... it is there to allow ALL members to talk about Teslas.

If you want only Tesla owners to post then get your own forum and restrict its members only to Tesla owners. On this forum all members are equal and all members can post to every forum.


WHAT! This is a forum... is al all about discussion. Just because you don't like what some people say you can't stop people speaking their mind. All views are valid if they are in accordance with the forum rules.


That is your choice. The forum isn't about not upsetting. It is about discussion and expressing opinion and views. If you don't like what is being said then either put forward an alternative opinion or don't read it.


IMO You need to stop telling others what to say and realise that this is a public forum where people can express any opinion they wish - yes, even if it criticises your precious Tesla.


It might seem petty to you but actually this is a fundamental principle of the forum and when people try to squash legitimate discussion we need to all stand up for what the forum is. Sorry.
Cant' you see people are having fun winding you up? They must be ROFL-ing all around the floor. Why are you so insistent on slagging off their "precious Teslas" (to use your words)? Isn't there room for all of us to get along in EV world?
 
#31 ·
Cant' you see people are having fun winding you up? They must be ROFL-ing all around the floor. Why are you so insistent on slagging off their "precious Teslas" (to use your words)? Isn't there room for all of us to get along in EV world?
If they are winding me up then they should be ashamed of themselves as it clogs up the forum... as it is though I don't believe they are just winding me up.

I think you have hit the nail on the head in what you said... you suggest I am "slagging off" their Teslas... nothing could be further from the truth. I am simply saying that the high cost of maintenance will come as a shock to some who might have over-stretched themselves to buy it. It is you and he that are being totally over-sensitive and taking that as me slagging your Teslas off. Please be less defensive and allow others to have their say... that is what the forum is about... it isn't some kind of Tesla worshipping forum as he (and perhaps you) would like.

I have been in the EV world for nearly 6 years now and no, I don't think there is any way for us ALL to get on... but that isn't specific to the EV world... sling several thousand people together in any world and there will never be total harmony. Most of us do get on which is the best we could hope for IMO.
 
#33 · (Edited by Moderator)
Graham... I don't agree... sorry. I said nothing that, IMO, anyone should have got upset about.

I agree that we should be sensitive to others but in this instance I didn't say anything that IMO could be considered insulting to anyone.

To say as you suggest would not include all the info I wanted to include. Your sentence doesn't say that I don't like the Model S... mine does. The issue here is that some people with a MS don't like the fact that someone doesn't like it and takes offence totally unreasonably. If people feel so touchy about others having opinions about their car that are contrary to theirs then they are in the wrong place here on a public forum. The forum is here so we can discuss our differing opinions. To say we have to be so careful so as to not allow those opinions to be voiced is near on censorship.

Sorry but you have it all wrong IMO. I have done nothing to insult anyone... I have just voiced my opinion and I will continue to do so:)
 
#35 ·
Graham... I don't agree... sorry. I said nothing that, IMO, anyone should have got upset about.

I agree that we should be sensitive to others but in this instance I say thing that IMO could be considered insulting to anyone.

To say as you suggest would not include all the info I wanted to include. Your sentence doesn't say that I don't like the Model S... mine does. The issue here is that some people with a MS don't like the fact that someone doesn't like it and takes offence totally unreasonably. If people feel so touchy about others having opinions about their car that are contrary to theirs then they are in the wrong place here on a public forum. The forum is here so we can discuss our differing opinions. To say we have to be so careful so as to not allow those opinions to be voiced is near on censorship.

Sorry but you have it all wrong IMO. I have done nothing to insult anyone... I have just voiced my opinion and I will continue to do so. :)

PS The comment about short paras was rather patronising wasn't it... unnecessary IMO.
Have any of the opinions you’ve voiced on this thread actually helped anyone?
 
#39 ·
For what it's worth I think it's sensible to get the car serviced - having paid that much for the car in the first place it makes sense to me to invest a little more in preventative maintenance. Mind you I factored all that in before I even took a test drive because I really didn't want to pay that much for a car - having done so I have no regrets mind.

Let's face it, the Model S is the first car Tesla have designed themselves. Even though they hired a lot of experienced personnel from the existing automakers, they did start with a clean sheet and there's always a risk in that. To have produced such a vehicle on the first attempt totally astounds me - people underestimate the complexity in cars because we're so used to just using them but I am deeply impressed. However I expect there to be niggly issues and things that need attention so servicing seems sensible.

As a matter of interest the servicing costs on my first Prius weren't bad - around £250+VAT every 10k miles.With my last Prius those costs went up dramatically, which was another cause of my dissatisfaction with the car. In comparison to the purchase cost the Tesla seems quite reasonable! Oh and so far at least the reliability is on a par with y first Prius and significantly better than the last!
 
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#42 ·
I think @Paul_Churchley said some years ago he doesn't like the Model S, so what who cares, he is polite and offers his opinion and has helped many EV owners over the years, blimey chill out.

Oh I should add, I don't like the Ampera much as its a PHEV I hate the Zoe and the Outlander as its also a PHEV and I havent had my first MS service yet, but I had a puncture on week 2 that was £360
 
#44 ·
Oh I should add, I don't like the Ampera much as its a PHEV I hate the Zoe and the Outlander as its also a PHEV and I havent had my first MS service yet, but I had a puncture on week 2 that was £360
Ouch - I got a puncture after about 6 weeks, but I managed to get it repaired for £20 at a little tire shack independent.
 
#45 ·
Tell you what I'd be waiting only for the 50k service it would take me five years at least? My split new mini came with five years free service but after that it goes to my local independent BMW/Mini garage that's half the price and double the care and standard.

Good to know it's an option on the Tesla cars.