I feel like a fool, however I want to share this experience with you in case something similar happens to you. Except I'm sure you wouldn't be this daft.
I picked up my new Ariya yesterday and despite the battery still having 90% charge today, I decided to plug in my home charger (a MyEnergi Zappi) to try it out. I let it charge for a couple of minutes, then decided to stop so I tried to unplug it and it wouldn’t budge!
I then spent a few minutes trying to work out how to stop the charge on the Zappi. I worked that out and stopped the charge. It showed “pilot problem!” on the Zappi screen and I still couldn’t unplug.
Then the problem cleared itself. The charge had stopped but I STILL couldn’t unplug the charger.
I was starting to worry at this point 😂
So as it was now slashing it down with rain, I got in the car and went through all the menus and the manual trying to work out how to tell the car to spit the charger out.
In the manual it says the car needs to be unlocked at which point you have 30 seconds to pull the charger out. I tried that, but it didn't make any difference. That charger cable was still stuck in there!
SO I killed the power to the Zappi to see if that would help. Still nothing. Still couldn't get the charger out. And now I’m wet through!
So out of ideas, I phoned my Nissan dealership 😂
Their first advice was to press unlock on the key fob, but as I’d already tried that they suggested locking and then immediately unlocking the car to see if that would free up the cable.
It did! 🍾
I will be nervous the next time I have to plug my car in either at home or at a rapid charger, but at least I have an idea of what to do it this happens again. And now so do you... You're welcome. 😁
I picked up my new Ariya yesterday and despite the battery still having 90% charge today, I decided to plug in my home charger (a MyEnergi Zappi) to try it out. I let it charge for a couple of minutes, then decided to stop so I tried to unplug it and it wouldn’t budge!
I then spent a few minutes trying to work out how to stop the charge on the Zappi. I worked that out and stopped the charge. It showed “pilot problem!” on the Zappi screen and I still couldn’t unplug.
Then the problem cleared itself. The charge had stopped but I STILL couldn’t unplug the charger.
I was starting to worry at this point 😂
So as it was now slashing it down with rain, I got in the car and went through all the menus and the manual trying to work out how to tell the car to spit the charger out.
In the manual it says the car needs to be unlocked at which point you have 30 seconds to pull the charger out. I tried that, but it didn't make any difference. That charger cable was still stuck in there!
SO I killed the power to the Zappi to see if that would help. Still nothing. Still couldn't get the charger out. And now I’m wet through!
So out of ideas, I phoned my Nissan dealership 😂
Their first advice was to press unlock on the key fob, but as I’d already tried that they suggested locking and then immediately unlocking the car to see if that would free up the cable.
It did! 🍾
I will be nervous the next time I have to plug my car in either at home or at a rapid charger, but at least I have an idea of what to do it this happens again. And now so do you... You're welcome. 😁