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So you've corrupted your R-Link 1 SD card and don't have a backup. Here's how to fix it without paying Renault.

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46K views 31 replies 14 participants last post by  JustOneLikeFor Dbsanfte  
#1 · (Edited)
Prerequisites:

Steps:
1) Go to Task Manager on your PC and kill RLinkToolbox.exe.
2) Open R-Link Explorer, and click "Tools > Build new SD card". Click to confirm and let it format the card.
3) Safe-Eject the card from your PC
4) Insert the card into your car and turn on the R-Link touchscreen (or just start your car)
5) Once R-Link has started, safe-eject the SD card from your car by pressing the + button on the touchscreen. This 'marries' the card to your car (R-Link writes some identifier data to it).
6) Start R-Link toolbox on your PC
7) Reinsert the SD card into your PC and R-Link Toolbox should recognize it and start installing things on it. You will see the SD card is now not corrupt and has an ID and an R-Link serial number on it
8) Safe-Eject the card from your PC, and repeat the steps above: insert it and eject from the car (it may perform a few updates), then reinsert into your pc.
9) Go to the R-Link Store and log in: R-LINK Store
10) Select your car, then go to Updates -> Manage My Products
11) In R-Link Toolbox, click the text in the top right that says Show SD Card ID. Note the ID. Confirm that you now see this SD card ID in the RLink Portal.
12) Now you can buy maps etc and load them on the card and it will work with your car. They will sync with Toolbox as they normally do when you click My Downloads.
 
#2 ·
Well done. You've successfully reinvented the wheel. :ROFLMAO:

I beat you to the punch buy a bit.... 5 years to be precise.

 
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#3 ·
Just so your aware though, building a new SD card was the easy bit of the process. My starter for 10 was from the folk on the Rlink Explorer site, but at the time no one had got a working SD. I resolved that. However cloning the old card is really the main task, so you need a working SD card for that. If you don't clone your own card (you can't clone anyone else card) you can't get the TOMTOM maps working. So if you don't have a backup of your maps your kinda screwed and its off to the dealer (or ebay) for a new SD card.

Moral of the story, keep a backup of your card!
 
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#5 · (Edited)
If you don't clone your own card (you can't clone anyone else card) you can't get the TOMTOM maps working. So if you don't have a backup of your maps your kinda screwed and its off to the dealer (or ebay) for a new SD card.
Untrue. I was able to purchase a map off the Rink site and load it into the car with this fresh SD card and it worked on the first try. Only thing missing are the voice files for directions. I think you can copy these off another card using R-Link explorer if you have access to one, I will confirm later.
 
#6 ·
@dbsanfte Thanks for sharing your experience, I am sure many owners will be thanking you in the future, and I will be less worried when doing updates. All we need now is Renault to update the TomTom maps on R-Link website, my ZE40 is 2 years behind the latest TomTom maps, I emailed Renault UK CEO but he couldn't help, we should not let France have any of our UK financed vaccines until they update the maps !
 
#8 ·
Heh. What horse do you have in this race? You just come off as incredibly jealous and bitter that someone has tread upon your 'turf'.

This is my personal experience from trying to solve a corrupt SD card after many hours of googling, and condensing directions into a single thread. If you don't like it, I don't care.
 
#9 · (Edited)
Fair play for your effort. Just saying back when I worked this out there wasn't any info on Google. Up until your post there was 2 and only 2 full guides, mine and the subsequent one by @yoh-there Cloning and Resizing TomTom SD cards – CanZE (fisch.lu)

Its not my turf but a little acknowledgement would be nice. ;)

Don't worry there is no prize for coming first, second or last. Just a nicely cloned SD card. (y)
 
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#11 ·
Some folk make me sorry I helped the community is all. You'd get on well with EVNick.
 
#15 ·
I probably shouldn't share this, but I will.

Use Rlink explorer. Mount and Explore the TomTom.000 file, you'll find the folders for the voices in there, restore from whatever location you've previously stored them (or gleaned them from).
 
#21 ·
In do not have this option.
I can only select Europe Maps, as single option.
I’ve removed all the files from the full 32Gb card and put back the original files.
It is working, but the site I believe it knows that the SD with that ID is an 8gb card…

the problem for the moment are not the maps, but some Rlink apps.
I’ve removed some of them; a lot of junk.
 
#24 ·
We are not talking about partitioning the FAT filesystem. Just leave that as it is. R-Link has an ext file system wrapped in FAT files, and that is what needs the proper partitioning. If you follow my "dumbed down" version of Sandy's original work, you will come to that stage automatically (search for "resize" in that document).

 
#31 ·
I hope Therese is some guys still watching here. I corrupted my card and followed the instuctions above. It doesn't work on my original card, so I bought a new card, 32 MB.

Then I bought maps from Renault. Earlier I hade just Swedish maps, but there were no option for Swedish maps anymore, so I bought "Scandinavia". Everything worked for a couple of minutes, then I got the message "card is full".

The I erased all the files on the card and tried to copy my backup "tomtom.000" on the card. I put the card in my car (Renault clio sport tourer 2014) and got a message that the maps wasn't compatible with my system".

I would appreciate some help, please!
 
#32 ·
Dear dbsanfte,
I’m thrilled to have found your post on restoring a Renault TomTom SD card – it was incredibly helpful! Thanks to your guide, I successfully recovered my formatted SD card for my 2015 Renault Koleos (R-LINK 1) in Australia. The card is now recognized by R-LINK Toolbox and my car after following your steps.
Unfortunately, the map (Australasia, part number 25920 8100R) is still missing, and Toolbox isn’t automatically downloading it. Do I have to purchase the map, or is there a way to get a free map update? I recently formatted the card by mistake and would greatly appreciate your guidance on next steps.
Thank you so much for your time and help!
Best regards,
Kerr Sun