Hi Everybody
I have had a Garo Entity Pro charger fitted (not by Garo appointed person) but by a qualified electrician. He just installed the unit and said to me that I could use the charger direct or use an app and gave no more instruction. I have tried to connect the Garo app by contacting Garo but am getting nowhere, can anyone tell me if the serial number is the number in my phone GaroCU-**** is this the serial number as I understand that I can connect the charger through the Monta app without having to have the charger activated by Garo. I now know the serial number is on the backplate of the charger but this would require dismantling the charger and I would like to avoid this. If anyone could help connect the app by this or any other method (with instructions) it would be greatly appreciated.
I have had a Garo Entity Pro charger fitted (not by Garo appointed person) but by a qualified electrician. He just installed the unit and said to me that I could use the charger direct or use an app and gave no more instruction. I have tried to connect the Garo app by contacting Garo but am getting nowhere, can anyone tell me if the serial number is the number in my phone GaroCU-**** is this the serial number as I understand that I can connect the charger through the Monta app without having to have the charger activated by Garo. I now know the serial number is on the backplate of the charger but this would require dismantling the charger and I would like to avoid this. If anyone could help connect the app by this or any other method (with instructions) it would be greatly appreciated.
