We Connect has replaced Car-Net on my iPhone. But, it seems to work fine with Touch ID and is actually more reliable than the old Car-Net, in a quick informal test. So no complaints here.

 

Hasn't changed on my iPhone yet but it has on my Mac where it appears to be a portal for accessing all of VWs online services.

iPhone is showing 'site under maintenance, update the app after 6pm'.

 

Visually it has improved and provides you with more information. But on Android no fingerprint recognition. Luckily I have an Android and an Apple phone , so not a massive issue for me.

As this is the first iteration of weconnect and the preferred method for connecting to all EV's/hybrids then I'm sure this will be updated regularly.

 

Yup, face recognition works well on my iPhone. Looks better and seems easier to use. Still takes just as long to set a departure time though, but at least it worked I guess!

 

Did a 48hr. test drive of an e-golf and setup the car-net app, which switched to we-connect. Seems better all round from looking at it via iPhone/iPad and also web portal. Looks like its evolving well and will need to with VW commitment to EV's.

 

My Android (Sam S9) updated the app, fingerprint still works.

 

The map function made me laugh, if you pull up the points of interest you’ll see a pump and charger, press that and see your nearest Petrol station, there seems to be no option to quickly find charge points as the graphic would suggest, nice and useful, if my car drank Petrol.


Sent from my iPhone using Tapatalk

 

My OnePlus fingeprint now works, must activate on your second login.

 

My Carnet app on my Android devices changed to WeConnect without me doing anything. Cue Puzzlement.
Having sorted out what must have happened, I tried logging in. No joy. It refused my password. After a few more goes, I ended up following the 'Forgotten your Password?' route. Put in exactly the same password, which was accepted OK, and entered the app. NO data showing at all. Everything says 'This onlinie service has expired. The services will be made available in the app again once you have renewed them'.
What does this mean? Has a subscription run out? How will I know? Can anyone help, please?
Car first registered in March 2016.
Thanks
Silverback

 

Free subscription lasts for three years

 

Yes, it'll have expired. I'd struggle to justify paying for it..

 

I'd struggle to justify paying for it.

I've got two years left to run on my subscription but, if I decided to keep the car, I would be tempted to renew it mainly for the ability to turn on the heating in the winter to ensure a nice warm car first thing in the morning.

 

We'll it looks different to car net (better I would say) but does it perform any better? Seems to be more reliable than car net in the few days I've been using it.

What are other's opinions?

 

I updated to the we connect app and it worked OK for a couple of hours and then locked up and would not connect to the vehicle. I deleted the app, on my i-phone, and re-installed and all appears to be working well again now.

 

Not working better here. It seemed fine for 60 mins on Monday night, then went haywire. Uninstalled and reinstalling seemed to work until next day. It appears to load and communicate with the car to see information ok; but sent a request to engage A/C or change charge amps, basically any instructions backwards to the car, it throws up error after error.
Been on support line twice, with them asking me to carry out specific tasks, so they can monitor what’s is happening at their end; this has been for the last 48 hours.
Amazing that the old Car-net app that most folk complain about; was 95% good for us; new improved app 95% bad in comparison.
Hoping for a swift response and resolution, as payment for a service that is diabolical at best isn’t much fun.
Roll on having a Tesla for sure!

 

Mine doesn't work on android with fingerprint anymore even though fingerprint is turned on in the settings. It also logs me out as soon as I close the app which the old one didn't iirc.

 

Same for me on android, definitely a step backwards in my opinion.

 

When it manages to log me in, it’s okay (although neither this version nor the previous one automatically finds my password so it should be smoother) but most of the time it tells me it can’t connect.

 

Maybe my security settings are tough, but on my Mac with Safari when I click the "More about Volkswagen We" button it starts a new tab to https://connect.volkswagen-we.com and then Safari complains that the certificate is invalid as the certificate looks for publish.live.ngw.volkswagen.com

Not a brilliant start.

However, selecting the "Continue to portal" button takes me to We Connect for my e-Golf which looks very similar to Car-Net!

 

Moderator action: Moved to General VW EV from Golf GTE as this applies to several VW models.

 

Looks pretty birthday car position still showing in supermarket. Not been there for days. Anyone else struggling with car position?

 

Meant to say since birthday.

 

Mine just says "please enter the activation code in your infotainment system" but nothing appears to ask for the code.

Am I missing something?

 

I am finding that the whole new Car-Net aka We Connect is rather unreliable:
1. Access via a website often fails
2. Using the iOS app has had a number of times when the data is just wrong: unlocked when locked; GOM and SOC figures wrong.

Any one else with these issues?

 

Any one else with these issues?

I must be lucky. I have problem free access via either my iMac or iPhone

 

My experience with CarNet for over two years was painful.

 

The app was showing my car as unlocked earlier today and I couldn’t login when I tried the webpage instead. I think maybe it panics when there’s not much of a signal but I also think the system isn’t very stable. It’s great when it’s working as it should though and that’s most of the time (for me, at least).

 

We got a e-Golf on Friday and signed up to the We-connect App straight away.
Over the weekend no issues but then tonight it won't connect to the car. It says the car is unlocked and driving but can't show me where it is on a map as it says "sorry the position of your vehicle is unavailable. EIther your vehicle is moving or your last parking position was not sent"

Any ideas how to resolve this?

 

Cannot get WeConnect to work on iPhone XR for 2 months since the 'upgrade' of the app......deleted it, re downloaded it, re entered password on it.......crashes on start up!!! Will it be iOS 13 ready next week?? It won't currently work on iOS 13.1 beta either.

 

Will it be iOS 13 ready next week??

Doesn't seem so based on my experience this morning after iOS13 upgrade; it also crashes after trying to launch and I tried exactly the same approach of delete, reinstall, login and still get a crash. Any one had any joy with iOS 13 yet? I wrongly assumed that given the length of time iOS13 has been in beta then a low risk of any issues was to be expected... it's been very reliable for me up until this point.

 

I’m on iOS 12.4 and it’s fine most of the time for me.