Just checked mine. Registered 16th March 2016. Also unable to purchase an extended warranty.

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Thanks for looking

Do you have the same warranties listed as me?

Maybe a system glitch?!


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Yes I do.

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The website did show the option to extend for year five before and now it doesn't.

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Cheers

Maybe we will get it free! Or they are making it cheaper?!

Doubt either

 

I've just logged in using our 16 plate Scenic. It shows 'loyalty packs' as available. Not seen these before, looks like they cover servicing costs but not warranty. Assume they are updating whatever they are going to offer for Zoe's, if anything.

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I thought the new arrangement was that you had to renew year on year. So you are not due to renew the 2020 extension yet.

... just a guess, best to check that.

 

That is true, however the option to renew for the fifth year was available previously and has now disappeared from the website.

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Maybe by removing it, less people will go to the effort of sorting it out?

JJ

 

If it has been removed, I would think it's costing Renault too much money.

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I don’t have a my Renault account but if I go to https://renault.motor-admin.com/warranty/vehicle-details-1 I’m given the option to extend my warranty for £289. First registered June 2015 Zoe.

Should I maybe extend it before the option disappears or becomes more expensive? Or is this just an issue for newer 2016+ cars?

 

Also shows as available for my Zoe via that link. Strange!

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This is what I get for my 2018 i Signature Nav which comes with 3 years warranty and another year of warranty (Renault UK used car version, which is supposed to cover the same as the extended version you could buy for £289 until very recently):
Not sure what to make of that.
AVAILABLE PLANS AND PACKS

• 2 Years / 20,000 Miles 2018
  £16900
• 3 Years / 30,000 Miles 2018
  £39900
• 4 Years / 40,000 Miles 2018
  £59900
• 4 Years / 60,000 Miles Service & Warranty
  £89900

 

AVAILABLE PLANS AND PACKS

• 2 Years / 20,000 Miles 2018
  £16900

Those are service packs and I assume you missed decimal points and start at £169. Nothing to do with warranty.

 

When I put my reg in I get.

"Sorry there are no products that match your vehicle details."

it showed it at £289 a year last week. - I also get this with servicing system - need to contact Renault about it

 

Yes, the decimal points got lost in the copying.
The last, very expensive one, includes a warranty. But I couldn’t find anything more about it.

 

I can’t find servicing packs for my 16 plate so maybe only for the newer larger battery versions? Or because I bought mine used from a non-Renault dealer?


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Shouldn't matter as the car has a Renault warranty anyway - I saw a guy who got a car from a Renault dealer and it was a right lemon!

 

I've just renewed mine for the second time at £339.

 

Is that the warranty or the service plan? I renewed my warranty today for £289, have the prices changed?

 

I was going to say it's £289 - if someone else charged him £339 to then re register it for £289 that's sneaky.

 

The site for warranty is

https://renault.motor-admin.com/warranty/vehicle-details-1

I just tried my 18 plate Zoe and it offered to extend at £289. A bit early to do it as my current warranty runs to 2022!

 

Yes, that was for the extended warranty via email reminders from Renault so I just assumed it was another price rise.

 

I've just checked the email which quotes all my details correctly, but at the bottom (which I missed) states the plan is for the Dacia. The follow up paperwork also confirms my Zoe details.
Another call to CS!

 

That was a good reminder.
I have extended the warranty to a fifth year on my wife's 65 plate Zoe, so it is now covered until the end of 2020. I opted to do it by direct debit as it does not cost more than paying the full £289 and payment won't start until the 4th year is up.
I'm not sure if it is a good idea go for servicing plans?

 

Yeah it was -4 I’m glad you’ve said that. I suspected it was because it was cold but I had no proof. I seem to get error messages when it’s cold or after I’ve had a rapid charge. I was wondering whether I was just imagining it.

No error messages when I finished my shift

I’m currently on a 22kW charger sucking at a rate of 10kW according to CanZE.


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Ours on a 16 plate shows exactly the same, although I'm not sure if they would actually honnor it as the servicing is sketchy although it says its live ?