Hi there, we have just moved into a new build house with Zappi installed. Tried to set up the myengerie app, wifi connected but couldn’t go further because the Registration code was not displayed on the Zappi screen.
Read that you had to upgrade firmware, so did that. Registration still not showing and we now have a Grid CT Lost error on the screen. Screen no longer shows what power the house is pulling from the grid.
when we set the charger to FAST the car does not charge.
tried switching the CT Detect to OFF but makes no difference.
Tried isolating the charger from the consumer box and restarting- same error.
There is no Harvi installed far as I can see
can’t get through to MyEnergie
can anybody help as just want to charge the car - all the fancy stuff can wait.
thanks Graeme
Read that you had to upgrade firmware, so did that. Registration still not showing and we now have a Grid CT Lost error on the screen. Screen no longer shows what power the house is pulling from the grid.
when we set the charger to FAST the car does not charge.
tried switching the CT Detect to OFF but makes no difference.
Tried isolating the charger from the consumer box and restarting- same error.
There is no Harvi installed far as I can see
can’t get through to MyEnergie
can anybody help as just want to charge the car - all the fancy stuff can wait.
thanks Graeme
